FAQ

Can I place an order over the phone?

Due to varying shipping costs and other factors orders for shipping cannot be placed via phone and must be placed online. 

When will my crab cakes ship?

Depending on destination we ship crab cakes overnight, 2nd day air, or UPS ground. We ship every Wednesday for Thursday or Friday delivery. Please allow +/- one day for delivery when selecting your desired arrival day at check out.

How are the crab cakes packaged?

All crab cakes are packed in individual containers, kept cool with a combination of ice packs and dry ice, and are shipped in an insulated container. Our packaging has been designed and tested to keep your crab cakes cold for up to three days under normal shipping conditions. 

Are your crab cakes shipped fresh or frozen?
We ship our crab cakes fresh giving you the best quality and the option to freeze them if you would like. 

Are Maryland Crab Cakes gluten free?
Most Maryland Crab Cakes are made with breadcrumbs, however Port House® Grill Crab Cakes are made with none at all! They are 100% Gluten Free as well as no eggs or mayonnaise.